Data recovery â photos, contacts and documents
We recover data from faulty phones, tablets, computers, USB drives and memory cards. Even if the device does not turn on, has been exposed to moisture or is heavily damaged, part or even all of the data can often still be recovered.
- ⢠Free initial diagnostics
- ⢠Photos, contacts, documents and other files
- ⢠Secure and confidential handling of your data
Which devices can we recover data from?
Phones damaged by water or moisture
After contact with water, a phone may not turn on at all or may shut down as soon as you try to power it on. Does it feel like all important data is already lost? Even if the device does not react and shows no image, photos, contacts, documents and other data can often still be recovered. The most important thing is not to try to turn the phone on or charge it â the sooner it reaches a specialist, the higher the chance of successfully restoring your information.
Severely cracked, bent or non-working devices after a drop
If after an impact the phone seems "dead", that doesnât mean your data is gone. In many cases it can still be safely recovered â even when the device itself can no longer be repaired.
Devices stuck on logo, not booting or constantly restarting
Sometimes a device gets stuck on the logo, keeps rebooting or does not react at all when you try to turn it on. This may be caused by a software error or another system issue. In such cases we recover data even when the device can no longer be started in the usual way.
USB drives and memory cards that devices no longer recognise
USB sticks or memory cards may ask to be formatted, show errors or appear to have no files at all. The most important thing is not to format them â this can destroy the remaining data. We can often recover photos, documents and other files even when the drive looks âemptyâ or âunreachableâ.
When should you contact us?
The sooner you contact us, the higher the chance of saving your data. We recommend reaching out if:
- â˘The device does not turn on at all or powers on only occasionally.
- â˘After a drop, impact or liquid damage the screen shows no image, but you still have important data on the device.
- â˘Your computer or phone has become very slow, often freezes or restarts on its own and you are afraid of losing data.
- â˘You accidentally deleted photos, documents or other files and do not have a backup.
- â˘Before replacing the device or reinstalling the system you want to save the data that is still stored on it.
How does data recovery work?
1. Registration
You fill in a short online form describing what happened to the device and which data is most important to you.
2. Device delivery
You send the device via courier or parcel terminal from anywhere in Lithuania or bring it to our service point in Vilnius.
3. Diagnostics and offer
We perform initial diagnostics, assess the chances of successful data recovery and agree on the price and conditions before starting any work.
4. Data recovery
Using specialised tools and techniques we attempt to recover photos, contacts, documents and other files from the damaged device.
5. Data handover
Recovered data is delivered to you in the agreed way â on a new device, on an external storage medium or via a secure download link.
1. Registration
You fill in a short online form describing what happened to the device and which data is most important to you.
2. Device delivery
You send the device via courier or parcel terminal from anywhere in Lithuania or bring it to our service point in Vilnius.
3. Diagnostics and offer
We perform initial diagnostics, assess the chances of successful data recovery and agree on the price and conditions before starting any work.
4. Data recovery
Using specialised tools and techniques we attempt to recover photos, contacts, documents and other files from the damaged device.
5. Data handover
Recovered data is delivered to you in the agreed way â on a new device, on an external storage medium or via a secure download link.
FAQ about data recovery
Every case is slightly different, but the same questions tend to repeat. Here youâll find the key information you should know before ordering data recovery.
The final price depends on the condition of the device and what kind of data needs to be recovered. After initial diagnostics we provide you with an offer and start the work only after you approve the price. In many cases we can propose several options â from simpler to more complex.
If diagnostics show that there is no realistic chance of recovery or our test attempts bring no result, we will be honest about it. In that case we stop the process, and if any diagnostics fee applies, we always agree on it with you in advance.
Often yes, but no provider can guarantee a 100% success rate. The most important thing is not to turn the device on, not to charge it and not to try drying it yourself â the sooner a specialist inspects the device, the higher the chance to save at least part of the data.
In simpler cases we can recover data within 1â3 business days after receiving the device. More complex work or additional parts may take longer, but we always inform you about the estimated timeframe in advance.
Yes, data security is a priority for us. We follow strict internal procedures, keep working copies of data only as long as needed to complete the job and securely delete them afterwards. Your information is never shared with third parties.
Ready to try and save your data?
Submit an online request and weâll assess the options to recover your photos, contacts, documents and other important files even from heavily damaged devices.
