How to pack your device for shipping
Follow the steps below to ensure your device reaches us safely. Proper packaging reduces the risk of damage during transport.

How to pack your device

Register your device for repair
Get a shipping label.

Print the label
Attach it to the box.

Place in locker or hand to courier
Place it in a parcel locker or hand it to the courier.

Track repair online
Monitor status and updates.

Register your device for repair
Get a shipping label.

Print the label
Attach it to the box.

Place in locker or hand to courier
Place it in a parcel locker or hand it to the courier.

Track repair online
Monitor status and updates.
- Sturdy box, sized for the device
- Protective film or bubble wrap
- Adhesive tape (preferably packing tape)
- Scissors / knife
- If possible â turn off the device
- Remove the SIM card and all unnecessary accessories
- Fill out the repair form as thoroughly as possible.
- If the glass is cracked â add extra film so it doesn't shatter
